Account
Delete your account
Diese Anleitung zur Kontolöschung auf Deutsch lesen
App: MentalDeload Home
Developer: MentalDeload (Riccardo Riedl)
Email: mentaldeload@gmail.com
Use this page to request deletion of your MentalDeload Home account and associated cloud data without reinstalling the app. This is the web resource referenced for Google Play Data safety / account deletion.
Option 1 — In the app (fastest)
Menu names below are English translations. In the German app, the account-deletion path is Profilmenü → Zuhause & Personen → Konto & Daten → Konto und Daten löschen.
- Open MentalDeload Home
- Go to Profile menu → Home & people → Account & data to permanently delete your account and data
- Or open Profile menu → Home & people → Online backup to sign out or end online backup
Sign out
Choose Further options → Sign out. Only this device is signed out. Local data and online data remain. This is not account deletion.
End online backup (keep local data)
Under Further options, choose End online backup on this device and confirm with Delete online data and keep working locally. This permanently deletes your online account and online data, converts this device to local-only use, and keeps household content already on the device.
If you are a member of a shared home, your connection and online account are removed. The shared home remains for the others. Data already on this device stays.
If you manage a shared home, the app offers ownership transfer. This must not permanently block account deletion; see “Shared household owners” below.
Delete account and data
In Profile menu → Home & people → Account & data choose Delete account and data and confirm. This permanently deletes your online account, online data, and the local household data on this device.
Option 2 — Email request (no app required)
Send an email from the address linked to your account to:
Suggested subject: MentalDeload Home account deletion
Include:
- That you want your MentalDeload Home account and cloud data deleted
- The email address of the account (used to verify your identity)
After I verify the request, deletion is completed within 30 days.
Cancel a Google Play subscription separately
Deleting the account or its data does not automatically cancel a Google Play subscription. Open Google Play → Payments & subscriptions → Subscriptions, select MentalDeload Home, and cancel it there. Cancelling a subscription does not automatically delete the account or its data.
Delete an individual child’s data
Removing a child profile or membership is different from deleting all associated data or the child’s Firebase account. As a parent, contact me to request deletion of an individual child’s data. We will verify your authority and the scope of the request; do not send passwords or unnecessary identity documents.
What is deleted
- Firebase Authentication account
- Email / user-identifier mapping
- Memberships
- Kids device bindings for that account
- Solely owned cloud household data
- Play subscription mappings for a solely owned household
- Pending account-linked technical records
- Local data on the device, if you chose “Delete account and data” in the app
What may remain
- Google Play purchase / subscription records (held by Google)
- Shared household content for remaining members. Membership and email linkage are removed; content containing names or other personal information is not automatically anonymized
- Data retained only if legally required
Shared household owners
If you are the owner of a household with other linked members, it is recommended to transfer ownership to another adult first. Ownership may also transfer automatically to a remaining member before deletion completes. You are never permanently blocked from deleting your account. If you are the sole owner, the entire household cloud data is deleted. If you are a member (not sole owner), you leave the membership and shared content remains for others.
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